Frequently Asked Questions

Frequently Asked Questions

What are my actual move-in cost?

First full month's rent.  We do have occasional move-in specials, and we will always attempt to meet any local competitor's prices.  Once you move in, your rental agreement is on a month to month basis and is due on the first (1st) day of the month.

What sizes of units do you have?

Our standard sizes range from 5'x5' to 10'x30' and about 10' high (all dimensions are approximate).  

What are your hours of operation?

Office hours: Monday - Saturday 9:00am to 5:00pm, Sunday 10:00am to 3:00pm

Gate access hours: 6:00am - 8:00pm 7 days a week

Do I get a lock when I rent a unit?

You can purchase a new lock in our office.  We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security!

What is a roll up door?

Roll-up doors are like garage doors as they rollup overhead for easy access.  They're usually wider than swinging doors, so it's easy to move your items in & out.

Do you offer RV/Boat/Car/Motorcycle Parking?

We do offer vehicle and vessel parking depending on the length of what you are parking.  We currently offer 20', 30' and 40'+ parking spaces.

Can I buy boxes and other packing products from Napa Storage and RV?

Yes, Napa Storage and RV offers a wide variety of boxes and packing supplies that will meet your needs.

Can anybody drive onto this property or do you need a PIN number?

Security is important to us, our location has an electronic gate system which can only be opened by a gate code. A unique code is assigned to each individual tenant.

Do you accept credit cards?

We accept several major credit cards including, Visa, Mastercard and Discover Card.  

Can I pay my rent online?

Yes, paying your rent online is available.

What do I need to rent a storage unit?

You will need to provide a valid government issued photo identification (driver's license, state ID or passport).

Do I need to give you notice when I move out?

Yes, a 10-day notice is required... please ask the manager for more details.

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